Get your Eclat Collection favorites delivered in style with our convenient shipping options and flexible exchange policy!

Shipping Options:

We want you to enjoy your Eclat Collection pieces as soon as possible, which is why we offer a variety of shipping options to suit your needs:

  • Standard Shipping: Your order will arrive within 3-5 business days (for most locations within Qatar). This is the most affordable option, perfect for those who don’t need their items urgently.
  • Expedited Shipping: Get your order within 1-2 business days (for most locations within Qatar). This is ideal for last-minute shopping or special occasions.

Shipping Costs:

Shipping costs vary depending on your location and chosen shipping method. You can see the specific cost during checkout based on your selected options.

International Shipping:

We ship to most countries worldwide! International shipping costs and estimated delivery times will be displayed during checkout based on your chosen destination.

Exchange Policy:

We understand that sometimes you may need to exchange an item for a different size or color. We’re happy to offer exchanges within 14 days of delivery, subject to availability.

To initiate an exchange:

  1. Contact us through our contact page with your order number and the item you’d like to exchange.
  2. We’ll provide you with a return authorization number (RAN) and instructions on how to return the item.
  3. Securely pack the item in its original packaging with the RAN clearly visible.
  4. Ship the package back to the address provided by our customer service team.
  5. Once we receive and process your returned item, we’ll ship the new item to you.

Please note:

  • All exchange items must be unused and undamaged.
  • Shipping costs for exchanges are the responsibility of the customer.
  • Exchanges are available for the same item in a different size or color, subject to availability.

We hope this information helps you make the most of your Eclat Collection shopping experience! If you have any questions, please don’t hesitate to contact us through our contact page.