At Eclat Collection, we want you to be happy with your purchase. If for any reason you’re not satisfied, you can return most items within 14 days of delivery for a full refund.

Eligible Items:

  • Items must be unused and undamaged.
  • Items must be returned in their original packaging with all tags attached.
  • The following items are not eligible for return:
    • Customized or personalized items
    • Lingerie and swimwear
    • Final sale items

Return Process:

  1. Contact us through our contact page to initiate a return and obtain a return authorization number (RAN).
  2. Securely pack the item(s) in their original packaging with the RAN clearly visible.
  3. Ship the package back to the address provided by our customer service team.
  4. Please keep a copy of your tracking number for your records.


  • Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days.
  • Refunds will be issued to your original payment method.
  • Shipping costs are non-refundable unless the item is defective or we made an error in your order.


We may consider exceptions to our return policy on a case-by-case basis. Please contact us if you have any questions or concerns.

Contact Us:

For any questions about our Returns and Refunds policy, please contact us through our contact page.